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5 Reasons Tim Hortons Sucks

For those of you unaware, Tim Hortons is an international1 coffee & donut shop co-founded by Tim Horton, a Canadian Hockey player (who died when he lost control of his 1974 Pantera at 100mph, while under the influence of alcohol and pain killers). By feeding off it’s inherently Canadian origins, combined with massive expansion, clever marketing and sponsorships Tim Hortons has managed to inject itself as key part of Canadiana – up there with Hockey Night In Canada, curling, cheap beer and The CBC.

Tim Hortons has done such an excellent job marketing their “Canadian-ness,” that many Canadians literally feel that it’s their patriotic duty to patronize the restaurant.

I am not one of those Canadians. Tim Hortons sucks!

1. Tim Hortons coffee is terrible!

A lot of Canadians hold Tim Hortons coffee in high esteem, “it’s great, like Canadian beer”. Most Canadians are probably only familiar with the “double-double” (2 shots of cream and 2 sugars). But really, almost any black coloured beverage would taste pretty OK with that much cream and sugar. I prefer my coffee black. I’ve tried to drink Tim Hortons coffee without cream or sugar, it’s completely unbearable. It actually tastes like the unbrewed grounds are just suspended in hot water.

As far as I understand, when a coffee actually tastes better with cream and sugar it indicates a cheaper bean. But, the Tim Hortons double-double has such a distinct taste, I think they’re actually trying to achieve a specific flavour profile that only works with cream and sugar. It does not taste like your standard cheap coffee bean + cream + sugar. It doesn’t exactly taste any better or worse really, just different, almost unnatural. I think this is how they convince the masses that such a poor quality product is actually “good.”

Tim Hortons’ recent foray into espresso based beverages has had even more terrifying results. My advice: just stay away.

2. Their food is hardly “always fresh”

For at least the past 15 – 20 years, Tim Hortons has used the slogan “Always Fresh.” Originally – back in the days when they were competing with mom & pop’s and truck stops – it was a guarantee that their coffee was never allowed to sit for more than 20 minutes. I’ve personally witnessed customers being served coffee older than 20 minutes, but that’s beside the point. The only thing worse than Tim Hortons coffee is Tim Hortons coffee that’s been sitting around for 30 minutes, no amount of cream and sugar can fix that.

Lately, the slogan is also being used to imply that their baked goods and food products are also always fresh. Nothing could be future from the truth. Fact is, as of 2001, Tim Hortons actually par-bakes their product in a central location in Brantford, Ontario2. Where they are then frozen and shipped to Tim Hortons stores across the world. Once they reach the store, the final touches – like fillings, sprinkles, etc – are added and the goods are baked in a highly visible oven, giving customers the impression that they’ve been make from scratch in store.

By Tim Hortons’ definition the frozen pizza I had for supper was also fresh!

The small stand-alone locations in airports, hospitals, etc are even worse. They don’t even usually contain the equipment to do the finish baking, so they have to import the products from other Tim Hortons stores.

As for their actual food – soups, sandwiches, etc – these are no more fresh than anything you would expect at any other fast food restaurant.

3. Tim Hortons is not Canadian owned

As of August 8th, 1995, Tim Hortons has been owned by the US-based Wendy’s3.

That means, buying Tim Hortons is no more Canadian than any other franchised restaurant.

As an interesting aside, the company that does the par-baking for Tim Hortons is a Irish subsidiary of a Swiss multinational4.

4. Inefficient Service

Tim Hortons seems to have a complete and utter lack of knowledge when it comes to food service efficiency. The main problem would seem to be the lack of a standard fast food assembly-line type process, combined with poor/non-standarized store layout.

Never having been an employee of Tim Hortons, I don’t know what their manul dictates. But, these observations appear to be standard partices:

  • When you place an order, the same employee (“Cashier”) that enters your order and takes your money, is also responsable for preparing your order and handing it to you.
  • If you’re only ordering a coffee and a donut this generally works fine – donuts and coffee makers are generally within arms reach of the cash register. Service is fairly quick.
  • If the coffee maker runs out, the Cashier is responsible for refilling the beans – before bringing you your order! This obviously slows down the entire queue.
  • If your order includes anything other than a coffee and a donut – like a soft drink, specialty coffee beverage, bagel, “meal,” etc, the system completely breaks down! These items are generally not within arms reach of the front counter. While the bagels and sandwiches do have dedicated crew members, the preparation stations are often in inefficient locations (depending on store layout) causing the receiving process to be somewhat awkward. Either the cashier will bring these items to you, or you are expected to wait in a cafeteria style line, or you simply wait off to the side. It’s near chaos.
  • The specialty coffee beverages (iced caps, iced mochas, lattes, etc) are made by the cashier. Depending on the drink, this involves 3 to 5 steps, including stiring by hand! These stations are typically not located near the front counter. It’s not uncommon for a Cashier to take a minute or two to make these drinks.
  • During peak times, when a cashier is busy compiling a customer’s order, another employee will take the cashier’s place and begin on the next customer’s order. Depending on the layout of the store and the number of employees, this can sometimes delay the simpler coffee & donut orders by causing bottlenecks around the coffee stations.

I’m not an expert on fast food restaurant efficiency. It just seems to me that Tim Hortons is one of the most inefficient fast food operations. They need to re-organize the way they handle and deliver orders.

5. Cups Are Not Recyclable5

Tim Hortons uses a wax lined cup that is only recyclable in 3 small Canadian Cities: Moncton, NB; Windsor, ON; and Owen Sound, ON6. Also, Tim Hortons cups do not contain any recycled materials.

Tim Hortons may or may not be the only chain in Canada that uses this type of cup. But they are particularly bad for 2 reasons. 1) Their annual RRRRRoll Up The Rim contest. For those of you non-Canadians, this contest involves a prize being printed on the inside of the paper cup’s rolled up rim. While the contest is running, customer “eating-in” who would normally have their coffee poured into a reusable ceramic mug are given an additional contest cup. 2) “Double-cupping” seems to be a fairly common practice at Tim Hortons across the country. This is when the Tim Hortons employee will put an additional paper cup around the first cup to insulate your hand from the hot beverage. Apparently the concept of a paper sleeve has not caught on with the Tim Hortons Brass.

Recycling and environmentalism is a way of life for many Canadians. It’s completely unacceptable for such a “Canadian” company to have such irresonsable practices.

In conclusion, Tim Hortons is anti-Canadian!!7


Footnotes:

  1. It’s not common knowledge that they have locations in US, Ireland and UK. Check the Wikipedia entry.
  2. See this press release: www.timhortons.com/en/about/news_archive_2001f.html
  3. CBC Archive: archives.cbc.ca/on_this_day/08/08/
  4. The bakery is called Maidstone Bakery. I had to dig through the internet archive to find the page: web.archive.org/web/20080115134215/http://www.wendys-invest.com/timhortons.php The parent company can be found here: www.iaws.ie I’m pretty sure this company is the subject of an AIM Trimark commercial, but that’s another blog post.
  5. This blog post goes into great detail: www.buzzbishop.com/blog/2008/02/25/rrroll-up-the-un-recyclable-rim/, Tim Hortons own FAQ also concedes the fact, but tries to put a positive spin on it, stating that they are working to get more recyling plants built – rather than actually doing something on their end! www.timhortons.com/en/about/faq.html
  6. Tim Hortons helped build this recycling plant!!! (see their FAQ linked above)
  7. That said, I don’t really feel that any of these points are reasons NOT to visit Tim Hortons. I just feel like Canadians need to understand that Tim Hortons is not all that great and there’s definitely nothing Canadian about it. A lot of people I know enjoy going to Tim Horton and I will continue to join them, I just choose not to visit when the choice is mine.

440 replies on “5 Reasons Tim Hortons Sucks”

Okay so I feel personally offended by this comment.I happened to have come accross this blog as I was searching for ideas for my scholarship essay PROVIDED BY THE STORE. Of course the store is run by mostly teenagers and we often complain it is a good, stable enviornment. The worst thing about my job is jerks like you thinking that their better than the workers and thinking their the king or queen of coffee. Let me tell you something, you are not. If i gave you two samples of coffee, most people could not tell the difference. These kids wake up early to give you snobs what you want and no one ever says thank you.

And about the cashier comment, on a usual, steady day there are 3 people per station,

anyways im not going to rant anymore, so you know what, go to overrated coffee shops , believe me us teenagers don’t wantt to serve you snobs anyways.

Okay so I feel personally offended by this comment.I happened to have come accross this blog as I was searching for ideas for my scholarship essay PROVIDED BY THE STORE. Of course the store is run by mostly teenagers and we often complain it is a good, stable enviornment. The worst thing about my job is jerks like you thinking that their better than the workers and thinking their the king or queen of coffee. Let me tell you something, you are not. If i gave you two samples of coffee, most people could not tell the difference. These kids wake up early to give you snobs what you want and no one ever says thank you.

And about the cashier comment, on a usual, steady day there are 3 people per station,

anyways im not going to rant anymore, so you know what, go to overrated coffee shops , believe me us teenagers don’t wantt to serve you snobs anyways.

Timmy’s is great because the coffee is not kept for more than 20 minutes. If it is not sold, it is thrown out and a fresh pot is made to sell.

If you have had a poor quality cup of coffee than you should report it so that Tim Horton’s can look into the problem. I have had it black, double double and every which way. it is great.

I too have experienced a bad cup of coffee on a rare occasion. Also, while I travel i noticed that there is a diffence in flavor from city to city. I think it might be the difference in the water from different areas.

Timmy’s is great because the coffee is not kept for more than 20 minutes. If it is not sold, it is thrown out and a fresh pot is made to sell.

If you have had a poor quality cup of coffee than you should report it so that Tim Horton’s can look into the problem. I have had it black, double double and every which way. it is great.

I too have experienced a bad cup of coffee on a rare occasion. Also, while I travel i noticed that there is a diffence in flavor from city to city. I think it might be the difference in the water from different areas.

All fast food joints are sub-par these days. Mostly run by brain dead teens who don’t give a fuck and are only there to hang out and get a few extra bucks.They used to be half decent way back in the 80’s when people gave a fuck about guilty and service.Tim Horton’s is a rip off with there small ass sandwiches and frozen soups and why people love there coffee so much I’ll never know fer fuck sakes it’s strong enough that you can use it to degrease an engine. For me personally a cup of Joe at home in the mourn bets them any day.

All fast food joints are sub-par these days. Mostly run by brain dead teens who don’t give a fuck and are only there to hang out and get a few extra bucks.They used to be half decent way back in the 80’s when people gave a fuck about guilty and service.Tim Horton’s is a rip off with there small ass sandwiches and frozen soups and why people love there coffee so much I’ll never know fer fuck sakes it’s strong enough that you can use it to degrease an engine. For me personally a cup of Joe at home in the mourn bets them any day.

Well Iam just writting to clear a few things up…. Our soups for one are not all frozen, and this is pretty gross some are freeze dried. Our chili comes in army food style and we add water. Our donuts and all our other food in made in Peterbouro, frozen then shipped to us. Our donuts, sandwich buns and bagels are the only things that come in pre cooked everything else is actually baked in out stores with the exception of satellite stores being the ones in hospitals or drive thru only which have food brought to them by stores that are like 5 min drive away. Some people really do hate the taste of startbucks, country style, olivers, dunkin donuts or whatever just the same as people really hate the taste of tim hortons and to be honest I don’t really like coffee at all but if I were to have a cup I would prefer tim hortons or folgers. Also I would like to point out that not every tim hortons is a terrible working environment, I myself have worked at four separate locations and three out of four were pretty terrible but the one I work at now is amazing with great management and great rewards just for showing up and doing your job, and some of those mindless drones you might see are there only to get a paycheck and they really hate what they are doing but some of the teenages working for tim hortons are the best employees simply because they are young and full of life, they don’t get tired and they truly love the interaction with the customers. I think I will stop there for now simply because I have to go work in my lovely tim hortons.

Well Iam just writting to clear a few things up…. Our soups for one are not all frozen, and this is pretty gross some are freeze dried. Our chili comes in army food style and we add water. Our donuts and all our other food in made in Peterbouro, frozen then shipped to us. Our donuts, sandwich buns and bagels are the only things that come in pre cooked everything else is actually baked in out stores with the exception of satellite stores being the ones in hospitals or drive thru only which have food brought to them by stores that are like 5 min drive away. Some people really do hate the taste of startbucks, country style, olivers, dunkin donuts or whatever just the same as people really hate the taste of tim hortons and to be honest I don’t really like coffee at all but if I were to have a cup I would prefer tim hortons or folgers. Also I would like to point out that not every tim hortons is a terrible working environment, I myself have worked at four separate locations and three out of four were pretty terrible but the one I work at now is amazing with great management and great rewards just for showing up and doing your job, and some of those mindless drones you might see are there only to get a paycheck and they really hate what they are doing but some of the teenages working for tim hortons are the best employees simply because they are young and full of life, they don’t get tired and they truly love the interaction with the customers. I think I will stop there for now simply because I have to go work in my lovely tim hortons.

It gets worse in the UK the do-nuts are fucking terrible when they are defrosted all the toppings fall off them, the coffee machines are wank and the company at the moment are making staff all over the world redundant just like the bastards made me 3 months ago, All IAWS/Tim Hortons staff watch your backs as they have not finished getting rid of staff just yet~!!!!!!

It gets worse in the UK the do-nuts are fucking terrible when they are defrosted all the toppings fall off them, the coffee machines are wank and the company at the moment are making staff all over the world redundant just like the bastards made me 3 months ago, All IAWS/Tim Hortons staff watch your backs as they have not finished getting rid of staff just yet~!!!!!!

Ryan, aside from not being able to spell, and not having the ability to intelligently put grammatical structure together, you also have no taste buds if you like Starbucks burnt coffee. Having been involved in the restaurant coffee and donut business, and having several family and friends working for one or another Tim Hortons, I can categorically state that although there is fact in your blog, inherently, it is not “factual”. It is your opinion. Most of the facts in your blog are twisted to reflect your point of view. Tim Hortons does, in fact, use quality coffee beans, and I will admit that they are NOT fair trade. When one purchases a gazillion pounds of coffee, it is seldom fair trade. As far as fresh, the Tim Hortons chain strives for 20 minute fresh coffee. What an individual store does in your individual neighborhood is a concern, but cannot be totally controlled. As to the freshness of their food product? Well, even though I agree that it is not as good as it could be, it is fresh in the “NEW” meaning of the word, as in freshly reconstituted from frozen. A&P, Loblaws, Sobeyes and Safeway as well as all the others with in-store bakeries are producing fresh bread and bakery products this way also. It is the new “ultra efficient” method of consistent quality. Consistence is more important than excellence in todays market. You have some very good points, but again, they are presented much too strongly. They show, without doubt, that you do have “an iron in the fire”. You want bad coffee – try Mother Whoevers in your average neighborhood breakfast nook. I also drink my coffee black, and am not particularly fond of Tim Hortons taste, as I home roast, freshly grind and brew right here in my kitchen. I DO use a BUNN/Tim Hortons brewer for drip coffee, and have a french press, an Aeropress, an on stove Bialetti java pot and a Gaggia espresso machine, among twelve or fourteen styles that I have here to select from, with three coffee grinders, so I never need to reset one to have the grind for what I am making. I think I might know a little about coffee, and the reason Tim Hortons is so successful is because those who buy their coffee, like their coffee. This has nothing to do with your specific taste likes or dislikes. You are only one person. Your voice can be heard, and soldiers of Canada, who have a Tim Hortons outlet in Afghanistan, are dying for your right to have your voice heard. They like the coffee too.

Ryan, aside from not being able to spell, and not having the ability to intelligently put grammatical structure together, you also have no taste buds if you like Starbucks burnt coffee. Having been involved in the restaurant coffee and donut business, and having several family and friends working for one or another Tim Hortons, I can categorically state that although there is fact in your blog, inherently, it is not “factual”. It is your opinion. Most of the facts in your blog are twisted to reflect your point of view. Tim Hortons does, in fact, use quality coffee beans, and I will admit that they are NOT fair trade. When one purchases a gazillion pounds of coffee, it is seldom fair trade. As far as fresh, the Tim Hortons chain strives for 20 minute fresh coffee. What an individual store does in your individual neighborhood is a concern, but cannot be totally controlled. As to the freshness of their food product? Well, even though I agree that it is not as good as it could be, it is fresh in the “NEW” meaning of the word, as in freshly reconstituted from frozen. A&P, Loblaws, Sobeyes and Safeway as well as all the others with in-store bakeries are producing fresh bread and bakery products this way also. It is the new “ultra efficient” method of consistent quality. Consistence is more important than excellence in todays market. You have some very good points, but again, they are presented much too strongly. They show, without doubt, that you do have “an iron in the fire”. You want bad coffee – try Mother Whoevers in your average neighborhood breakfast nook. I also drink my coffee black, and am not particularly fond of Tim Hortons taste, as I home roast, freshly grind and brew right here in my kitchen. I DO use a BUNN/Tim Hortons brewer for drip coffee, and have a french press, an Aeropress, an on stove Bialetti java pot and a Gaggia espresso machine, among twelve or fourteen styles that I have here to select from, with three coffee grinders, so I never need to reset one to have the grind for what I am making. I think I might know a little about coffee, and the reason Tim Hortons is so successful is because those who buy their coffee, like their coffee. This has nothing to do with your specific taste likes or dislikes. You are only one person. Your voice can be heard, and soldiers of Canada, who have a Tim Hortons outlet in Afghanistan, are dying for your right to have your voice heard. They like the coffee too.

I randomly found this when i was actually looking for a number to call about Tim Hortons always fair program. I’ve been working there for two or three weeks now. I wouldn’t exactly say our food is fresh. We don’t make everything from scratch of raw food. That’s fresh to me. And they have a huge thing that if you work there we do not discriminate and are very diverse. If we’re diverse why is my monroe piercing a problem? Their website says they hire “diverse backgrounds, perspectives, styles and characteristics” It can’t be a health violation if ear piercings are allowed? I don’t get it. I’m thinking about leaving.

Seriously??? Diverse background as in ethnicity and race, not piercings. You’re all complaining about it not being sanitary but then don’t understand why you can’t have a piercing, which can potentially fall out, and contaminate the food, beverages, be a choking hazard and probably isn’t cleaned or disinfected everyday, a piercing right near your mouth…are you for real????

I randomly found this when i was actually looking for a number to call about Tim Hortons always fair program. I’ve been working there for two or three weeks now. I wouldn’t exactly say our food is fresh. We don’t make everything from scratch of raw food. That’s fresh to me. And they have a huge thing that if you work there we do not discriminate and are very diverse. If we’re diverse why is my monroe piercing a problem? Their website says they hire “diverse backgrounds, perspectives, styles and characteristics” It can’t be a health violation if ear piercings are allowed? I don’t get it. I’m thinking about leaving.

Tim Hortons is very successful because of its quality and eficient service at their locations.
They put a lot of efforts in training the employees and as a customer I see that.
My advise to you guys is to find somthing better to do and stop pointing fingers at Tim Hortons.

Samantha, you’ve got to be kidding! I just quit Timmies. Their training sucks double double. People work 3 months and then are scheduled for night shifts which involves cleaning the restaurant and bakery. No training involved. Lots of things are not properly cleaned and sanitized. I worked there and because of that, I do not eat their food or drink anything they put that dirty spoon into. I guess it depends on location, but from what I read on line most are the same when it comes to lack of training.

Tim Hortons is very successful because of its quality and eficient service at their locations.
They put a lot of efforts in training the employees and as a customer I see that.
My advise to you guys is to find somthing better to do and stop pointing fingers at Tim Hortons.

Why can’t you find Tim Horton coffee beans anywhere? Second cup, Starbucks, Timothy’s etc, all sell their beans. Why not Timmies? Is it true they are filled with additives and fillers? Is it all real coffee. Sometimes when I open my cup I feel like I am enhaling nicotine. Doesn’t happen with Home brew. Don’t get me wrong. I do like my Tim’s. Just makes you wonder….where are those beans????

Why can’t you find Tim Horton coffee beans anywhere? Second cup, Starbucks, Timothy’s etc, all sell their beans. Why not Timmies? Is it true they are filled with additives and fillers? Is it all real coffee. Sometimes when I open my cup I feel like I am enhaling nicotine. Doesn’t happen with Home brew. Don’t get me wrong. I do like my Tim’s. Just makes you wonder….where are those beans????

Great site. Just to add… talking to the ladies at the local Tim’s… the working conditions are atrocious. I notice they are usually understaffed and overworked. I feel sorry for these workers who work harder than I ever would or had to and they get paid minimum wage to do it also. Then they tell me that since the tills were short lately that management has decided to keep their gratuities until all shortages are repaid. Since I know that surveillance cameras installed in most fast food establishments not only record continuously but provide a time stamped, detailed, on screen report of each and every transaction as they are interfaced with the cash register it seems to me that if are so many shortages management should easily be able to figure out where the problems are. Just too lazy? Or are the poorly paid and trained managers just taking the tips for themselves as no accounting of the amount of the shortages or the tips is ever given to the employees. Shame on Tim’s for being so petty as to screw over employees who willingly come to work at minimum wage rather than join the welfare ranks. When I give a tip to a server it is meant as a gratuity for the service provided. Not to bolster the bottom line of a profitable foreign company.

Great site. Just to add… talking to the ladies at the local Tim’s… the working conditions are atrocious. I notice they are usually understaffed and overworked. I feel sorry for these workers who work harder than I ever would or had to and they get paid minimum wage to do it also. Then they tell me that since the tills were short lately that management has decided to keep their gratuities until all shortages are repaid. Since I know that surveillance cameras installed in most fast food establishments not only record continuously but provide a time stamped, detailed, on screen report of each and every transaction as they are interfaced with the cash register it seems to me that if are so many shortages management should easily be able to figure out where the problems are. Just too lazy? Or are the poorly paid and trained managers just taking the tips for themselves as no accounting of the amount of the shortages or the tips is ever given to the employees. Shame on Tim’s for being so petty as to screw over employees who willingly come to work at minimum wage rather than join the welfare ranks. When I give a tip to a server it is meant as a gratuity for the service provided. Not to bolster the bottom line of a profitable foreign company.

Everything said here is 100% true. I live in NY, USA. We have Tim Hortons here. I know it’s all true because I worked there up until today. It is disgusting how much waste one of these stores makes in a day. Customers are always rude. Management is terrible, I was treated like crap working there. They kept telling me I wasn’t smiling enough. Even when I was smiling like my fucking life depended on it. So many people have told me that NONE of the workers are smiling when they go in there, so why were they picking on me? Most of their food is unsafe to eat. Their chicken is litterally rubber,and processed. the soups come in a big plastic bag and they are submerged into really hot water to cook/heat up. Imagine all of the chemicals from the plastic that leak into the soup, eww. This place contradicts itself all the time. I have never had a problem at a job like what I was given at tim hortons. I have never been treated so horribly by an employer, or with such utter un-professionalism. Some people will have good experiences and some bad, but plain and simple, I just had a bad one. I didn’t do anything wrong there. I was an honest, and hard working employee and no matter what I did, it was never enough for those people. There are too many details to even get into, but I will just say that it was the worst job I ever had.

You live and work in the USA, but blame the Tim’s organization for the poor management and standards of the store you worked in? Maybe you should put the blame on the people who ran the store, not on the franchise.

There is no way to contact this ‘Tim’s organization’ you speak of as an employee. There is probably an HR department reserved only for managers and owners. Go on their website, all it says is “each tim horton’s store is owned by an individual owner, please refer to them for any concerns”. So yes, the ‘tim’s organization’ is also to blame or not giving a rat’s ass about their employees well-being.

Everything said here is 100% true. I live in NY, USA. We have Tim Hortons here. I know it’s all true because I worked there up until today. It is disgusting how much waste one of these stores makes in a day. Customers are always rude. Management is terrible, I was treated like crap working there. They kept telling me I wasn’t smiling enough. Even when I was smiling like my fucking life depended on it. So many people have told me that NONE of the workers are smiling when they go in there, so why were they picking on me? Most of their food is unsafe to eat. Their chicken is litterally rubber,and processed. the soups come in a big plastic bag and they are submerged into really hot water to cook/heat up. Imagine all of the chemicals from the plastic that leak into the soup, eww. This place contradicts itself all the time. I have never had a problem at a job like what I was given at tim hortons. I have never been treated so horribly by an employer, or with such utter un-professionalism. Some people will have good experiences and some bad, but plain and simple, I just had a bad one. I didn’t do anything wrong there. I was an honest, and hard working employee and no matter what I did, it was never enough for those people. There are too many details to even get into, but I will just say that it was the worst job I ever had.

People like low quality garbage. If your idea of a good sandwich is “Subway”, and a good beer is “Molson Canadian” – you have pretty low standards. When in Vancouver I had great coffee at “Cafe Artigiano”. If you want a nice beer, visit Montreal’s “Dieu du Ciel” brewpub. A good sandwich – try “Schwartz Deli” in Montreal! Working in the Toronto financial district, I find it unbelievably hard to find a cup of fresh roasted (same day) coffee. Stop supporting all of these massive corporations – stop at your local deli, coffee shop and help someone who is part of your community grow their business!

LOL. You are comparing Schwartz Deli to Tim Horton’s sandwiches? That’s like comparing a Porsche to a VX Beetle bug.

As far as “help someone who is part of your community” goes, the franchise owner probably *is* part of the community.

People like low quality garbage. If your idea of a good sandwich is “Subway”, and a good beer is “Molson Canadian” – you have pretty low standards. When in Vancouver I had great coffee at “Cafe Artigiano”. If you want a nice beer, visit Montreal’s “Dieu du Ciel” brewpub. A good sandwich – try “Schwartz Deli” in Montreal! Working in the Toronto financial district, I find it unbelievably hard to find a cup of fresh roasted (same day) coffee. Stop supporting all of these massive corporations – stop at your local deli, coffee shop and help someone who is part of your community grow their business!

People like low quality garbage. If your idea of a good sandwich is “Subway”, and a good beer is “Molson Canadian” – you have pretty low standards. When in Vancouver I had great coffee at “Cafe Artigiano”. If you want a nice beer, visit Montreal’s “Dieu du Ciel” brewpub. A good sandwich – try “Schwartz Deli” in Montreal! Working in the Toronto financial district, I find it unbelievably hard to find a cup of fresh roasted (same day) coffee. Stop supporting all of these massive corporations – stop at your local deli, coffee shop and help someone who is part of your community grow their business!

I used to be a religious Timmy customer but since they got bought out by a US company, the service and quality has gone below that of MacDonalds even.

The people who work there should not be legally allowed to breed. Most of the Vancouver Tim Hortons employ illegal aliens who couldn’t pronounce or spell Coffee let alone make a decent cup.

They actually drove me to independent coffee stores now, I hate TH with a passion and will never buy from them again.

I used to be a religious Timmy customer but since they got bought out by a US company, the service and quality has gone below that of MacDonalds even.

The people who work there should not be legally allowed to breed. Most of the Vancouver Tim Hortons employ illegal aliens who couldn’t pronounce or spell Coffee let alone make a decent cup.

They actually drove me to independent coffee stores now, I hate TH with a passion and will never buy from them again.

Every time I place a simple order at Tim Horton’s I force the line to come to a screeching halt, and the line-up behind me just grows and trails out the door, I find it funny. Their new latte’s are good, at least it’s made with natural ingredients. The main reason I dislike TH is because of all the additives and chemicals in their products, many of which are cancer causing. Their hot chocolate is full of chemical shit. I wish the public was more aware of what they are actually consuming. I also find it a joke that they charge for tea based on cup size. It’s not based on the cost of the cup as they routinely double cup orders. I also don’t get why they don’t reduce garbage by using cup sleeves. It’s idiotic. As for their food I like the wraps even if it’s pre-formed processed chicken strips. Also the bagels are okay for a quick snack. The one good thing about TH is that you can linger in their coffee shops forever without getting hassled or kicked out. Also I like that they are open 24.7 and are located almost everywhere. It’s a tradition now to eat here when I’m at Canadian airports especially as they don’t gouge customers by inflating their airport location prices apart from bottled water prices. It’s also nice to grab a sandwich to go for the flight. So all in all I wish TH well and hope they continue to thrive but they should focus on serving higher quality actually fresh products. However the bulk of their customers go there because it’s cheap so I can see how they can’t exactly serve the best quality, healthy food as it costs more.

Every time I place a simple order at Tim Horton’s I force the line to come to a screeching halt, and the line-up behind me just grows and trails out the door, I find it funny. Their new latte’s are good, at least it’s made with natural ingredients. The main reason I dislike TH is because of all the additives and chemicals in their products, many of which are cancer causing. Their hot chocolate is full of chemical shit. I wish the public was more aware of what they are actually consuming. I also find it a joke that they charge for tea based on cup size. It’s not based on the cost of the cup as they routinely double cup orders. I also don’t get why they don’t reduce garbage by using cup sleeves. It’s idiotic. As for their food I like the wraps even if it’s pre-formed processed chicken strips. Also the bagels are okay for a quick snack. The one good thing about TH is that you can linger in their coffee shops forever without getting hassled or kicked out. Also I like that they are open 24.7 and are located almost everywhere. It’s a tradition now to eat here when I’m at Canadian airports especially as they don’t gouge customers by inflating their airport location prices apart from bottled water prices. It’s also nice to grab a sandwich to go for the flight. So all in all I wish TH well and hope they continue to thrive but they should focus on serving higher quality actually fresh products. However the bulk of their customers go there because it’s cheap so I can see how they can’t exactly serve the best quality, healthy food as it costs more.

Oh and comparing it to Starbucks, most of the Starbucks baked goods are all full of artificial flavours and cheap, unhealthy fats. It’s just packaged prettily and costs more so people think it’s a quality product but it isn’t. Check the ingredients list online. The one baked good I love at TH is the chocolate danish, it reminds me of the pastries I found in Europe. Some coffee shops in Europe sell freshly baked from frozen pastries and I think TH is sourcing from those companies. TH chocolate danish puff pastry is flakey, buttery and contains more of a bittersweet chocolate filling, warmed up this is a delicious treat, like a pain au chocolate.

Oh and comparing it to Starbucks, most of the Starbucks baked goods are all full of artificial flavours and cheap, unhealthy fats. It’s just packaged prettily and costs more so people think it’s a quality product but it isn’t. Check the ingredients list online. The one baked good I love at TH is the chocolate danish, it reminds me of the pastries I found in Europe. Some coffee shops in Europe sell freshly baked from frozen pastries and I think TH is sourcing from those companies. TH chocolate danish puff pastry is flakey, buttery and contains more of a bittersweet chocolate filling, warmed up this is a delicious treat, like a pain au chocolate.

2 extra details:
from their own site—
“Tim Hortons Inc. is a U.S.-domiciled company with significant operations in Canada. Dividends paid to Canadian and other non-U.S. holders of our stock are generally subject to withholding of U.S. federal income tax. The rate of withholding tax on dividends paid to Canadian residents pursuant to the Canada-U.S. Income Tax Convention is generally 15.0%.”

from Wickipedia—
“Although litter is not a problem caused by Tim Hortons, it appears to be a problem wherever a franchise is opened up. Disposable cups produced by the company are one of the most common litter items in Canada. Company spokespersons claim that irresponsible customers are the problem, not Tim Hortons. Yet their cups show up as litter in direct proportion to the number of Tim Hortons outlets nearby”

2 extra details:
from their own site—
“Tim Hortons Inc. is a U.S.-domiciled company with significant operations in Canada. Dividends paid to Canadian and other non-U.S. holders of our stock are generally subject to withholding of U.S. federal income tax. The rate of withholding tax on dividends paid to Canadian residents pursuant to the Canada-U.S. Income Tax Convention is generally 15.0%.”

from Wickipedia—
“Although litter is not a problem caused by Tim Hortons, it appears to be a problem wherever a franchise is opened up. Disposable cups produced by the company are one of the most common litter items in Canada. Company spokespersons claim that irresponsible customers are the problem, not Tim Hortons. Yet their cups show up as litter in direct proportion to the number of Tim Hortons outlets nearby”

I bleed coffee, I work night shift and coffee is my life force. I have been brewing, grinding, and searching for the better part of my life, I have tried so many different kinds of coffee it makes my head spin. I agree with some of the comments about the cream and sugar, you can make any type of coffee sludge taste good with cream and sugar. If you are going to judge anytype of coffee, I think you have to drink it black before you can make a judgment. I like my coffee stronger, and I usually bought at mcdonalds when I was on the go, until I found Tim Hortons. I absolutly love it. I have never had a problem with the service, and every cup I have ever had has been great, unlike mcdonalds, and starbucks, which I felt was a gamble everytime I would go there. There are so many different kinds and tastes of coffee, and I think that not one single kind of coffee can please everybody, it all depends on how you like your coffee. Before I was a coffee drinker, I hated it, I thought it all tasted like dishsoap, and now I love it, so it all depends on the persons taste. I think that if you would research many fast food companies you will find many that are more wastful, and have much worse service. I have been stuck at taco bell so many times, I have waited forever at burger king, and mcdonalds always screws up my order. As for the comment about not getting the Tim Hortons coffee maker and getting a Bunn instead, Tim’s coffee maker is a Bunn, and also they do sell their beans, I grind them everymorning at home, and it is delicous, and Mcdonalds is said to have great coffee, but where are their beans? They won’t even say what kind of coffee they use. There is speculation, but nothing for sure. The bottem line is, if you don’t like Tim’s coffee then stop your whining and go to your coffee store of choice, I could say the same thing about Star bucks, I loathe Star bucks with my every being, but I havn’t made a hate website on it, I just do not go there.

I bleed coffee, I work night shift and coffee is my life force. I have been brewing, grinding, and searching for the better part of my life, I have tried so many different kinds of coffee it makes my head spin. I agree with some of the comments about the cream and sugar, you can make any type of coffee sludge taste good with cream and sugar. If you are going to judge anytype of coffee, I think you have to drink it black before you can make a judgment. I like my coffee stronger, and I usually bought at mcdonalds when I was on the go, until I found Tim Hortons. I absolutly love it. I have never had a problem with the service, and every cup I have ever had has been great, unlike mcdonalds, and starbucks, which I felt was a gamble everytime I would go there. There are so many different kinds and tastes of coffee, and I think that not one single kind of coffee can please everybody, it all depends on how you like your coffee. Before I was a coffee drinker, I hated it, I thought it all tasted like dishsoap, and now I love it, so it all depends on the persons taste. I think that if you would research many fast food companies you will find many that are more wastful, and have much worse service. I have been stuck at taco bell so many times, I have waited forever at burger king, and mcdonalds always screws up my order. As for the comment about not getting the Tim Hortons coffee maker and getting a Bunn instead, Tim’s coffee maker is a Bunn, and also they do sell their beans, I grind them everymorning at home, and it is delicous, and Mcdonalds is said to have great coffee, but where are their beans? They won’t even say what kind of coffee they use. There is speculation, but nothing for sure. The bottem line is, if you don’t like Tim’s coffee then stop your whining and go to your coffee store of choice, I could say the same thing about Star bucks, I loathe Star bucks with my every being, but I havn’t made a hate website on it, I just do not go there.

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