Category: People Suck At Email

If your reply does not pertain to everyone in the to and cc fields, don’t reply-all.

This post is someone related to the part v in the series, subject lines. The subject of the email should reflect the topic of the body. When replying to an email thread, you should only reply with content relevant to the main topic. Do not ask an unrelated question, or start writing about what you…

Subject lines are hard. Your subject line can fail if it is: Not descriptive enough. Tell me what the email is about, I need to know whether to read it, file it or delete it without reading the body. Too long. I need to be able to read the subject on my mobile device and…