In an attempt to revive my blog from the grips of death, I am going to bring back my (short-lived) lunch hour link log.
Here are some things I think you might be interested in:
Is this how The CBC responds to being “scooped” by bloggers and twitter? With a one line “story” closed to comments? If so, they are missing the point.
Great post by Paul Ford about the purpose of the web.
“Why wasn’t I consulted,” which I abbreviate as WWIC, is the fundamental question of the web. It is the rule from which other rules are derived. Humans have a fundamental need to be consulted, engaged, to exercise their knowledge (and thus power), and no other medium that came before has been able to tap into that as effectively.
TL;DR – The web has been pretty good a emulating TV, magazines and newspaper for over a decade. But it’s real purpose is providing a voice to individuals; if you’re a business, use the web as a customer service medium – whatever that means to you.