I visited the Apple Store in Polo Park earlier today with the intention of finding out whether they had any Magic Mouses (mice?) in stock and spending some Christmas money purchasing one if they did. I don’t think it’s unreasonable to expect this sort of thing to be a fairly straightforward, 3 – 5 minute… Continue reading Apple Store Service Sucks
Tag: customer service
7 Tips On How To Talk To Customer Service Reps
I have more experience as a phone jockey than most people would be willing to admit to. I worked as a technical support (and sometimes billing) agent for Comcast High Speed Internet for over 2 years and I worked as a medical survey taker for about a year. Needless to say I have dealt with… Continue reading 7 Tips On How To Talk To Customer Service Reps