If your reply does not pertain to everyone in the to and cc fields, don’t reply-all.
Monthly Archives:: November 2009
People Suck At Email VI, Topic Threads
This post is someone related to the part v in the series, subject lines. The subject of the email should reflect the topic of the body. When replying to an email thread, you should only reply with content relevant to the main topic. Do not ask an unrelated question, or start writing about what you had… VI, Topic Threads">Read more »
People Suck At Email V, Subject Lines
Subject lines are hard. Your subject line can fail if it is: Not descriptive enough. Tell me what the email is about, I need to know whether to read it, file it or delete it without reading the body. Too long. I need to be able to read the subject on my mobile device and gmail cuts subjects after… Read more »
User Feedback & Twitter
When we launched the new HipHopDX.com at the beginning of the month, I was quite surprised at the inital feedback I was seeing on twitter versus the email I was receiving from the contact form. Twitter was generating 90–95% positive feedback, whereas emails were 100% negative! The few negative tweets were all fairly constructive and led to some… Read more »